OpenTech Alliance, the leading developer of innovative smart connected technology solutions for the self storage industry, announced SiteLink, the number one rated self storage management software provider is the first vendor to integrate with INSOMNIAC CIA API, eliminating all the problems plaguing other PC-based access control systems.
Markus Hecker, Chief Client Advocate for SiteLink commented, “The cloud based integration between SiteLink and CIA ensures tenants will never be locked out at the gate because of an issue with a PC in the office. This integration also addresses issues with PC based systems to ensure all data is encrypted.” In the self storage industry, most access control systems require a PC in the office to be running properly or it will lock customers out at the gate. In many cases a simple Windows update at night will close the property until the manager arrives to fix it, which ends up in a lot of upset tenants.
PC-based systems also store data in plain text which is a big risk for self storage operators. “By utilizing our secure cloud based infrastructure to transfer Personally Identifiable Information (PII) between systems we protect self storage operators from risk.”, stated Jon Loftin, VP & OpenTech IoE Product Owner. Loftin adds, “Tenants absolutely hate getting stuck behind the gate, so by removing the office PC from the equation we make the process much more reliable, which results in happy tenants.”
The first integration release from SiteLink includes the ability to automatically perform move-ins, vacates, edits, updates, as well as the ability to transfer units and tenants.
INSOMNICA CIA was the first module released on the OpenTech IoE platform, which now includes HVAC, Alexa, and Call Center integrations. To find out more about this exciting integration contact OpenTech Alliance.
About OpenTech Alliance
OpenTech Alliance, Inc. is the leading developer of innovative technology solutions for the self storage industry. The company’s products and services include the INSOMNIAC line of self-serve kiosks, INSOMNIAC Live! call center services, INSOMNIAC CIA access control systems, INSOMNIAC Online storage reservations and the StorageTreasures.com online storage auctions website. OpenTech solutions are designed to improve the customer experience, reduce operating costs and increase revenues for self storage facilities.