OpenTech Alliance Inc., a Phoenix-based provider of self storage kiosks, call-center services and other technology, has integrated its Internet of Everything (IoE) platform with Amazon Alexa virtual-assistant devices, which will enable self storage operators to use voice commands to perform facility functions or retrieve information. Customers can use Alexa to open the access gate, find out how many tenants are onsite, see the name of the last renter on the property and complete other tasks, according to a press release.
“The way we interact with computers changes every 10 years. Voice-enabled commands are the next user-interface model,” said Jon Loftin, vice president and IoE product owner. “Alexa is utilized at many self storage facilities to assist with translation services, and integrating hand-free commands allows managers to work more efficiently.”
Earlier this month, OpenTech announced the integration of its IoE platform with self storage HVAC systems, the release stated. The company launched its IoE initiative last year to facilitate its next generation of products.
OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's self storage cloud.