Gone are the days when a chain and a padlock were all it took to keep self storage criminals at bay. Unfortunately, break-ins and thefts do occur. Failure to provide quality, on-site security for your tenants can set your company up for a pricey, and possibly very public, lawsuit. An even greater threat arises when groups of tenants band together to file a class action lawsuit against a self storage facility. Whether an individual or class action lawsuit develops over personal injury or property theft due to inadequate on-site security, there is a possibility that the occurrence may cost you your business. Strengthening your on-site security system helps attract new tenants and will also keep your current tenants happy. Here are our top five ways to ensure you’re being proactive about your self storage facility’s security:
1 – Ample Lighting
Lighting is critical to your facility. Your tenants want to feel secure arriving at and leaving from their units at all hours of the day. Lighting should be prominent inside all buildings and hallways, and any broken bulbs or switches need to be replaced immediately. Also, motion detectors are an excellent option to provide lighting between units and can be easily installed throughout your facility.
2 – Property Maintenance
Keep your facility clean. General upkeep such as cutting the grass, refreshing paint and having a neat office area will show current and future tenants you care about your facility and their belongings. Well-kept property can also deter criminal activity.
3 – Surveillance Cameras
If you have cameras, they must work. Install monitors in your waiting areas and office so they are the first thing people see when they walk in your door. Cameras will show tenants you are aware of what is happening on your property. If an emergency does occur, you can use the footage from your surveillance cameras to be proactive in the situation.
4 – Perimeter Fencing
Fencing is necessary. Whether you choose to install chain link or decorative fencing, it should cover the majority of your property to keep strangers from walking in or around your facility.
5 – Gates
There is no question about whether your facility should have gates. Gates should be located so that your office is accessible without going through a gate. If the gate is visible from your office, you can see everyone who goes in and out of the facility; however, if you leave your gate open, it can easily compromise your security.
Another added layer of security once tenants are inside the gates is a newly available electronic locking system. These systems are integrated into the door tracks, making it easy to secure your unit at all times.
Updating your facility with the latest security systems can be pricey. As technology develops, your security options range from wireless surveillance to high-resolution video monitoring and everything in between. Financing for security and facility upgrades is available. With competitive rates and loan terms that let you maintain strong cash flow, Live Oak Bank is your trusted financial choice. If your upgrades are between $75,000 and $350,000, Live Oak has a streamlined loan application process. Need more than $350,000? No problem, Live Oak also offers loans up to $5 million (more in some cases). If you have questions on where to begin with security improvements or how financing can help you get started, contact self storage industry expert Terry Campbell at firstname.lastname@example.org.